Donovans is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.donovans.com.au, from media and publications and from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or by simply selecting the unsubscribe link included on any marketing we may send to you.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. We don’t collect any sensitive information. Any information we may collect from you is for the sole purpose of providing our services to you or keeping you updated on current events at Donovans.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Your Personal Information may be disclosed to a third party only where you consent to the use or disclosure or where required or authorised by law. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

This Policy may change from time to time and is available on our website. If you have any queries or complaints about our Privacy Policy please contact us at:
40 Jacka Boulevard, St Kilda, 3182
eat@donovans.com.au
(03) 9534 8221

Privacy Policy