Terms and Conditions

Gift Voucher Terms and Conditions

The perfect gift for any occasion!

The Donovans Voucher is a fabulous gift idea for any occasion and is so easy to order… you can select the value of your choice and have the voucher delivered to your email inbox instantly making it a perfect “last minute” gift if need be!

Gift Vouchers are valid for a period of 12 months from date of purchase, and bookings must be made within this period.

Terms and Conditions of the Voucher are governed by the laws of Victoria.

Delivery of Vouchers

Vouchers are issued by email to the address specified at time of purchase and can be sent to either the purchaser or to the gift recipient, subject to the purchaser’s preference.
It is the responsibility of the purchaser to correctly address vouchers. Donovans is not liable or responsible for any loss suffered as a result of a voucher via email being blocked by filters or firewalls, or where the incorrect email address has been entered by the purchaser.

Refunds and Cancellations

Vouchers are non-refundable and cannot be exchanged, either fully or in part for cash of any amount.

Risk of loss

Donovans is not responsible for vouchers lost, stolen, destroyed or used without purchaser’s permission. Risk of loss passes to voucher purchaser upon electronic transmission of the voucher to the designated recipient.

Shipping – Australia Only

Goods can only be delivered to an Australian address or post office box  – please allow 5-7 working days